After I place my order what can I expect?
Once you have completed your order and submitted it for payment, an automated response will be emailed to you to confirm we've received your order. Once the order has been processed and shipped you will receive an email with your tracking number. Please note that all styles are made to order and ship within 2 to 4 weeks.
Do you offer Gift Wrapping?
We are happy to gift wrap your purchase for you. Please e-mail us immediately before or after placing your order to make this request. If not, your purchase will be shipped to you in a grey velour Tat2 Designs embossed jewelry pouch, in a grey jewelry box with our company logo. An artist statement card will be placed in the jewelry box as well.
I am having trouble submitting my order online?
We're sorry to hear that! Please call us or email your order to Our business hours are 9AM-5PM PT Monday to Friday. We will get back to you as soon as possible to confirm your order.
How do I track my order?
You will receive tracking information by email once the order is shipped.  Please note that all styles are made to order and ship within 2 to 4 weeks.
I have a Discount Code - How does it work?
You will be prompted to enter in your discount code when checking out. Your bill will automatically be reduced based on the value of your discount code.
How does it work when I want to send a gift directly to the recipient?
Be sure to add a Gift Note during checkout (if you would like to). And rest assured, we DO NOT send the invoice to the recipient, but will email it to you instead. The recipient will receive a gift receipt (with no purchase value showing) and a return form so if they desire an exchange, they'll have what they need to proceed.
How do I find out about future promotions and new arrivals?
Join our Mailing List to receive updates on current promotions running at Tat2 Designs. For the latest updates follow us on instagram @tat2designsjewelry. Or join the Tat2Designs Community on Facebook.
I saw a Tat2Designs piece in an article but can’t find it on your website?
Send us an email to and we will help get it into your hands.
Where are your products sold?
Tat2 Designs is sold in over 500 leading fashion boutiques and retailers worldwide. Email for a list of retailers near you.
I purchased a piece of jewelry from a different website. How do I know if it is authentic Tat2Designs?
Please e-mail us the name of the store/site the item was purchased from, and if possible send us a picture of the product. We will let you know if it’s a Tat2 style.
Do you offer repairs?
We stand by the quality of our product, however we understand that sometimes damages may occur. E-mail us at and describe the issue with the product in detail. Please also include your name, telephone number and any pictures that may help us understand the issue. We will be happy to do what we can to get your favorite Tat2 Designs pieces back to new. Please keep in mind we have a one-year warranty from when the piece is delivered, so item(s) outside that window might require a repair fee, or item replacement fee.
In order to care for your jewelry:
Avoid contact with water. Remove before bathing, swimming or any physical activity that induces perspiration. Avoid contact with body lotion, perfume or hard chemicals. Store your jewelry well. It saves it from getting damaged.
I am a student, do you offer internships?
We love working with aspiring fashion students! Our internships run quarterly throughout the year. If you are interested in doing an internship at Tat2Designs, e-mail your resume to

Have a question, compliment, suggestion or complaint?
We’d be happy to hear from you. Please contact us directly with any additional questions and we will get back to you within 24 hours.

Customer Service Hours:
Monday to Friday 9:00am - 5:00pm PST

Phone: 818.285.8417

Size Guide
Use the charts below when referencing different lengths & sizes.
Don't hesitate to reach out regarding the length of a necklace you may be interested in purchasing. 
We are always happy to accommodate special requests.
Please email us at


(Measurements are shown in inches)



 (Measuring your finger)
A marker
Cut an even strip of paper.
On the finger you wish to measure, wrap the slice of paper around the base of the finger, just below the knuckle. 
Ensure that the paper is wrapped tightly around your finger for a secure fit.
Mark the spot where it meets.
Measure the distance with a ruler (in mm); that’s your fingers circumference.


Double check your knuckle measurement as some people need to size up to fit rings over knuckles.
Throughout the day, our fingers tend to swell. Your best bet is to measure your fingers at the end of the day for the most accurate fit.
Be sure that your hands aren’t too cold. When we’re cold, our fingers shrink in size. Measure when the temperature is just right.